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Report an Issue

Report an Issue

Experiencing a problem with your booking or vehicle? Let us know and our support team will get back to you within 24 hours.

Issue Details

#
Find your booking reference in your confirmation email or profile page.
Attach up to 4 photos that support your report. JPG, PNG · Max 5MB each.
Select if this is a safety concern or requires immediate attention.
Our support team will review your report and respond within 24 hours. For urgent safety concerns please also call our support line directly.

What Happens Next

1

Report Received

Your report is logged and assigned to a support agent immediately.
2

Investigation

Our team reviews your report and contacts both parties if needed.
3

Resolution

We'll update you within 24 hours with our findings and next steps.